Frequently asked questions
Have questions about our products, orders, or services? Our FAQ section is here to help musicians of all levels find the answers they need.
Answers to your burning questions
Is Musiekwêreld closing?
Can I still order musical instruments from Musiekwêreld?
How does the Musiekwêreld online store work?
Why can’t I always purchase directly through the website?
Do you keep stock on hand?
How do I request a product?
Do I need to pay when submitting a stock request?
Are the prices displayed on the website final?
Does Musiekwêreld stock well-known music brands?
Does Musiekwêreld offer second-hand or clearance items?
How can I contact Musiekwêreld?
What happens after stock is confirmed?
How long does it take to receive a response?
Can you source products that are not listed on the website?
What information should I provide when requesting a product that is not listed?
What products does Musiekwêreld sell?
Does Musiekwêreld sell equipment for churches, schools and venues?
Can I get help choosing the right instrument?
Can beginners buy instruments from Musiekwêreld?